Planning Center Online VoIP Integration

Planning Center Online is one of the most popular web-based church management software systems available and is used by thousands of churches to plan services, track attendance, and manage church member information. However, like all ChMS systems there are areas where it can and should be supplemented by other tools. Organizations like yours partner with us for the seamless integration of VoIP with ChMS systems like PCO because of the way we empower organizations like yours, and our heart for serving the local Church.

Why Integrate Planning Center Online with VoIP?

Intulse VOIP phone solutions provide churches and ministries with a flexible, feature-rich communications system on a robust network that can grow and change with your organization.

From a few hundred to several thousand attendees, from 1 campus to multi-campus, our team works with them all to ensure they fully harness the power of our unified communications tools. We take time to get to know your unique needs and offer support and training to help you get the most out of your church’s VoIP phone system.

Intulse has combined the power of Planning Center Online with church VoIP phone system that is truly dialed into the way you want to serve your members and guests by combining optimized tracking, call logging, and mobile capabilities.

Here are some of the benefits that integrating Planning Center with Intulse provides:

• Click-to-Call Features: Place phone calls from within Planning Center Online using click-to-call buttons on any phone number, saving time and improving call efficiency
• View Call History: Log calls with detailed notes, including just one click to a full call recording (if one was made)
• Pop-up Alerts: Incoming and outgoing calls trigger alerts with caller information. This helps your team deliver informed, quality interactions
• Call Log Sync: Sync your VoIP call log to Planning Center Online automatically or manually with ease so that agents can efficiently log call details and notes
• Automatic Contacts Sync: Sync Planning Center Online contacts to your VoIP widget for easy direct dialing, which are also accessible by search within the Intulse App
• Contacts Activities Access: Quickly add any call notes to a contact’s log. Notes automatically contain all information about the call such as start time, duration, inbound or outbound direction, and a link to the recording if the call was recorded

Our powerful call routing capabilities, amazing integration, and the nearly endless features of our unique VoIP app mean you’ll always stay in touch and on top. Enjoy unified communications from all aspects of your Planning Center Online integrations.

WHAT’S THE BENEFIT OF INTEGRATING VOIP SERVICES WITH Planning Center Online?

Intulse is taking the Planning Center Online solution’s power to the next level with our deep VoIP integration for Planning Center Online. The convenience of call auto-logging, call recording, ability to add detailed call notes are just a few of the many features that greatly aid your organization in maintaining compliance documentation.

• Detailed alerts on who is calling with a direct link to that record in Planning Center Online
• View call history and log calls with detailed notes, including a full call recording link, with only one click
• Click the name of a participant on an active call and see an information box that displays their photo, background Info, and other Important Info about the contact
• Leverage our click-to-call feature for every phone number in the Planning Center Online database, and have your caller-id show up as your business number
• Have every phone interaction auto-logged as a note in that contact’s record in Planning Center Online

WHAT INTEGRATION FEATURES DOES INTULSE PROVIDE?

Intulse provides the following integration features:

• Alerts provide detail on who is calling and offer a direct link to that record in Planning Center Online
• Ability to add detailed call notes
• Call recording
• Click the name of a person on an active call and get an infobox displaying photo, background info, and other important info about that contact
• Have every phone interaction auto-logged as a note in that contact’s record in Planning Center Online
• Leverage our click-to-call feature for every phone number in the Planning Center Online database, and have your caller-id show up as your business number

CAN I USE MY EXISTING PHONE & FAX NUMBERS WITH VOIP?

Yes, almost every active voice/fax number is portable via federal guidelines, meaning you can likely keep your phone number. Intulse can confirm if your numbers are portable as part of the discovery call.

WHAT IF I WANT TO JUST USE MY CELL PHONE FOR VOIP?

That is core functionality of the Intulse App. You can make and receive calls on your Apple/Android device easily, without disclosing your personal cell number.