5 Quick Wins with a Business Phone System
Sure, you need a business phone system, but is there really a difference from one business phone system to another? Yes, there is. How well your business phone system works is a reflection on your company's professionalism and competence. You...
Cloud PBX vs. On-Premise PBX: Which Phone System is Better for Your Business?
What Are Premise-Based and Cloud/Hosted PBX? In order to answer the question of whether a hosted or on-premise phone system is better for businesses, we need to define what we mean by "on-premise" and "hosted/cloud" PBX. What is a PBX?...
10 Ways VoIP can Help Your Business
So let's start with the basics, what is VoIP ? Quite simply, VoIP, or Voice over Internet Protocol is a system that will allow its users to make telephone calls utilizing their internet connection, as opposed to those limiting copper...
Is VoIP better for your Business?
Even with the advent of email, texting, and instant messaging, the telephone is still an integral and essential part of a successful business. No wonder it has been around for 100 years and won't be going away anytime soon. But...
Faxing: A love/hate relationship
One of the most debated and researched topics among historians and scholars today, is the question: Why do people still use fax? Do people still use faxing? Does faxing remain a viable and efficient solution? Who uses faxes? When we...
3 Things to Consider When Designing Your Caller Experience to Your New Phone system
Are you rolling out a welcome mat and inviting callers into your organization? These 3 things if considered before designing your caller experience can help you create an amazing interaction with your phone solution so people will actually enjoy being...