Contract Acceptance Policy

Document Last Modified: June 20th, 2025

This Contract Acceptance Policy sets forth the terms and conditions under which Intulse will review, accept, and sign agreements. The Policy applies to all clients engaging in business with Intulse.

Standard Agreements

Intulse operates exclusively under its standard contractual documents, including but not limited to its:

  • Master Services Agreement
  • Unified Communications Service Agreement
  • Business Associate Agreement (BAA) (for HIPAA-regulated services)

These documents have been crafted to balance the interests of both parties, ensuring clarity, consistency, and protection across all services and engagements.

Client-Provided Agreements

As a matter of corporate policy:

  • We do not review, accept, or sign customer-supplied agreements.
  • This includes any agreement, addendum, or other legal instrument that has not been prepared and issued by Intulse.

Rationale

This Policy is necessary to:

  • Maintain consistency across all customer and partner relationships.
  • Minimize the cost and risk associated with legal review of documents from numerous sources.
  • Ensure compliance with relevant regulations, security requirements, and privacy standards across our customer base.

Exceptions

Exceptions to this Policy may be granted only in rare circumstances, subject to review and prior written agreement by Intulse. In such instances:

  • An additional legal review fee may be required.
  • The agreement must align with Intule's operational and compliance standards.

Inquiries

Clients with questions about this Policy, or seeking clarification on our standard agreements, are encouraged to contact us directly. We are happy to review our documents with you and work together to ensure mutual understanding.

Thank you for your trust and partnership. We remain committed to providing the highest quality services with integrity, transparency, and professionalism.