Last Updated: November 26, 2024
The following Terms of Service and Privacy Policy apply to Intulse’s use of SMS via 10DLC and short codes.
Intulse is committed to protecting your privacy. This Privacy Policy (the "Policy") governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service ("Service"), which we make available to you through a third-party service provider. This Policy is incorporated into our SMS Terms of Service.
By using the Service, you agree to the terms of this Policy. Intulse reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
"Personal Information" is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.
Through the use of the Service, Intulse will receive the following information from our third party service provider: your mobile phone number when you send a text message to us and the text of messages that you send to us.
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, and (e) conduct research.
Each message that you send through the Service to us is stored on our servers. We retain these messages on our servers. Intulse utilizes servers and services owned by third parties.
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Intulse takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
A mobile user might opt-in by:
Intulse gives you the ability to opt out of the Service for any reason. You can opt out by texting "STOP" to the number you no longer wish to receive messages from.
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
The Service is not intended for children under 13, and Intulse does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Intulse requires that users of this service be limited to clients and prospective clients, or their authorized representatives, located primarily in North America.
If you have any additional questions regarding this Policy, please feel free to contact us any time by emailing support@intulse.com or calling 844-446-8857.