About  /  411 Blog  /  Top 5 Questions To Ask When Shopping for a New Cloud-Based Business Phone System

Top 5 Questions To Ask When Shopping for a New Cloud-Based Business Phone System

For many companies, a solution that can lessen the burden of daily operations, such as a cloud-based business phone system, is a great way to improve efficiency and save on costs. So if you are in the market for cloud-based telephone service, there are important factors to consider to ensure you’ll be getting the phone system that is the best fit for your business.

As there are many business VoIP providers today, finding the right cloud phone system for your organization can be a daunting task. To help you, we’ve listed the top five questions you should ask when shopping for a cloud-based telephone system. Keep reading to learn more.

1. How Much Does a Cloud-Based Telephone System Cost?

One of the first factors you need to consider when shopping for a cloud-based telephone system is the cost. Unlike traditional phone systems, Voice over Internet Protocol (VoIP) systems use an existing internet connection. This setup also allows users to make and receive calls using their mobile phones or any other device with an internet connection.

As a result, the monthly price of cloud-based phone systems is often what VoIP providers would charge. While low price tags can be tempting, it’s important to remember that the quality and features of VoIP services are also important. Make sure to compare the different providers to see which can offer the best combination of features and price.

The Intulse VoIP cloud-based solution offers an attractive pricing model, with little to no upfront costs and a fixed, affordable monthly fee. There are two types of VoIP solutions available, and they have remarkably different pricing structures.

  1. Cloud-based VoIP: In this plan, you get all-inclusive, predictable, consistent, and easy-to-understand pricing that provides all the support you need. Everything from the price to the features is transparent, allowing multiple locations to connect easily. All you need to do is purchase new mobile phones and place them where you want them.
  2. On-Premise VoIP: Unlike cloud-based VoIP, on-premises VoIP requires a capital investment. You have to purchase equipment and all the necessary hardware and set them up in your office. 
    After the installation, you’ll need to hire skilled IT staff to maintain and service the system. Not to mention additional costs from minutes used, long-distance calls, and user support which you’ll need to pay on an ongoing basis that can significantly drive up the costs outside your initial investment.

To get a custom price quote, feel free to contact Intulse today.

2. How Long Does It Take To Transition From Traditional Phone Systems to a Cloud-Based Telephone System?

As an operating business, you want to cause minimal to no disruption to your daily operation when getting an upgrade, regardless of what kind of system you are transitioning to. The good news is that Intulse can have your business up and running on a cloud-based telephone system within days.

We understand how important it is to have a business running smoothly and with as little downtime as possible. That is why we make the transition to a cloud-based business phone system seamless. We help businesses of all sizes transition without downtime or loss of productivity. This way, you are sure to hit the ground running from day one.

In addition, you’ll be able to reuse the same telephone numbers, and set-up is as easy as connecting to the Intulse App; phones are optional but not required. 

3. How Well Will the System Integrate With Your Existing Tools?

Another thing to consider is how well the new system will integrate with your current tools and processes. You wouldn’t want to invest in a new system only to discover that it can’t work with your existing tools. For example, if you are using customer relationship management (CRM) software, you’ll want to make sure that the new VoIP system can integrate with it.

This is also the case if you already have a sales system where your sales reps use click-to-call features. The last thing you want is a bunch of new tools that don’t work well together. After all, you are doing an upgrade to improve your team’s productivity and how well they handle customer inquiries, not create more headaches.

4. What Equipment Is Needed?

The solution can be software-based, but someone transitioning from traditional copper lines to VoIP and wanting to maintain the use of handsets will need new SIP-capable phones. It is also best to have a network capable of handling VoIP traffic and a business-grade router, firewall, and switch. These are all critical to having the best quality VoIP calls for your business.

The good news about working with Intulse is that we have a technical team that is well-versed in setting up VoIP systems for businesses of all sizes. That means they can easily identify what you need and don’t need. In addition, they can also work with you to get your network to a place where you can support your new VoIP phone system.

5. Is the Cloud-based Phone System Secure?

With the threats of data breaches and cyber-attacks, it is crucial to make sure that any new system you implement has the highest security possible. This is also the case for cloud-based telephone systems. Fortunately, Intulse takes data security and privacy seriously.

We understand that when you make the switch to VoIP, you are trusting us with handling a large amount of data. That is why we have invested in the best security technologies available. We employ high-end technology to prevent any loss or misuse of data. In addition, we have a team of security experts constantly monitoring our systems to identify potential threats.

Heard some myths about cloud-based phone systems and trying to figure out if they are true?

Read this blog post to get the facts straight!

The Bottom Line

Unified communications are the new face of business. To keep up with the competition, you need to have a Cloud-Based Business Phone System that allows your team to be as productive as possible. A cloud-based telephone system is the best way to ensure that your team has all the features and tools they need to be successful. By having the answers to these questions, you can be sure that you are making the best decision for your business.

With our VoIP solution, we eliminate the need for a physical phone system and the high costs that come with it. Not to mention the additional cost of hiring IT staff and maintenance fees. Contact us today and learn how Intulse VoIP solutions can help your business!