QQCatalyst

Integration Features

• Click-to-Call:  Place phone calls from within QQCatalyst using click-to-call buttons on any phone number, saving time and improving call efficiency.
• Click-to-Text:  Send texts from within QQCatalyst using click-to-text buttons on any phone number.
• View Call History:  Log calls with detailed notes, including a full call recording file with one click. You can then view a log of all calls made or received by your staff. This log includes the date, time, duration and call recording file (optional) of every call.
• Contacts Activities Access:  Quickly add any call notes to a person during the call and they will show up in the QQCatalyst contact record's call log.
• Pop-up Alerts with Profiles:  Incoming calls trigger a toast notification to open the caller’s profile in QQCatalyst BEFORE you answer the call! This helps you quickly learn about the latest details of the caller so that you can serve them better and more efficiently.
• Call Anyone from Anywhere:  Whether on desktop or mobile, the Intulse app allows users to search QQCatalyst contacts and call or text them.
• Call Recording:  Gives you the ability to set up automatic call recording or start/stop as you need to. A link to the call recording will be placed in the call log for future reference.