Standard Business VoIP Features

Intulse gives you all the features that Fortune 500 Companies have for their phones, but without costing a fortune. There are almost no limits to how Intulse can configure and combine these features for your phone system, and regardless of how many of the included features you utilize– the price remains the same!

Take a look at some of the available standard phone system features. Need some summary info for a presentation? You can get a proposal from one of our solutions experts or use our sales PDF.

Software Dashboard

Give your organization unprecedented, easy control over your phone system in real-time with our unique app.

CRM Integration

Our Cloud-based phone system is capable of integrating with popular CRM packages (see list) for extraordinary call reporting.

Time Based Routing

Calls are intelligently routed to different destinations, allowing callers to connect with you more easily.

Virtual Receptionist

No more busy signals. Virtual Receptionist allows your calls to be answered efficiently and consistently with personalized recordings.

IVR Menus

IVR menus work with Virtual Receptionist to welcome and route your callers to the right destination.

Call Recording

Whether you record calls for training or for other legal reasons, Call Recording lets you save your calls for later use. You can choose to record all calls that come through your system or use on-demand call recording.

Unlimited Extensions

With Intulse, you can easily add or remove extensions as your business changes.

Customized Greetings

Give your phone system a more personalized touch by recording your own voice prompts and greetings. We also offer the option for Intulse to record the prompts for you.

Multi-Way Calling

Joining three or more callers is easy, and with our Software Dashboard it's downright simple – just click and drag multiple parties together.

Conference Calling

Conference calling allows multiple parties, whether internal or external, to be joined together on the same call. .

Simple Call Transfers

With the Software Dashboard or your IP phone, transferring a call is as easy as clicking and dragging or dialing the number where you want the call to go.

Company Directory

Callers or internal team members can easily find who they are searching for in your organization.

Custom Hold Music

Let's face it, nobody likes being on hold, but sometimes it's unavoidable. Make the experience easier to take by choosing your own on-hold music.

Dial by Extension

Allows your callers to reach a user by dialing their extension directly.

Dial by Name

Allows callers to dial the first few letters of the person's name, then let the phone system search the directory for any possible matches.

Direct Inward Dialing

Callers can reach an extension without going through the IVR prompt menu.

Ring Groups

Allows you to group a team's phones together to ring simultaneously when a caller dials a certain extension. When one team member picks up, all other phones stop ringing.

Presence Monitoring

Team members can see whether another person is currently on the phone or free.

Voicemail

You can set up unlimited voice mailboxes. Every extension, group and queue can have their own.

Voicemail to Email

All voicemail can be forwarded to your email address as an email with an attachment.

Call Queues

Calls are placed and answered in the proper order.

Caller ID

Always know what number is calling your business.

Do Not Disturb

In a meeting? Or don't want to be distracted? The Do Not Disturb feature will send your callers directly to your voicemail.

E911

Fully supported by Intulse and recommended for all your phone numbers, this service allows emergency dispatchers to locate your business quickly.

Find Me/Follow Me

Team members may route their callers to multiple phones, including cell phones and any others, simultaneously or in a specified order.

Call forwarding

Set up your calls to be forwarded when you don't answer, when you're busy, or all the time.

Missed Call Indicator

Even if your caller decides not to leave a voicemail, you'll be able to see that they called.

Number Porting

Keep your phone numbers from your existing telephone system and easily transfer it to your new service.

Faxing

Keep your existing equipment and/or receive faxes as PDFs in your email with our FaxPro solution ($15/mo)

Voicemail Transcription

Voicemails are transcribed to text and included in email and SMS notifications.

Need some summary info for a presentation? You can get a proposal from one of our solutions experts or use our sales PDF.

Add-on Business VoIP Features

All of the Standard Features are included for every client. Because some organizations have additional VoIP needs, Intulse also offers the following extra features. We don’t make you pay for features you don’t need. The following add-on options are available (additional fees):

  • Toll-free service
  • CRM integrations with Salesforce, HubSpot, Redtail, Wealthbox, AgencyBloc, RockRMS, Insightly, SuiteCRM, Zapier, and more.
  • Advanced Call Center Features (basic call center features are included in Standard Features)
  • Geographically-diverse redundancy
  • Custom reports
  • Professional voice recording

There aren’t enough features to make up for a business VoIP service that’s constantly going down. That’s why we focus on reliability. The Intulse network infrastructure spans multiple data centers across the United States. These secure, state-of-the-art facilities have redundant fiber-optic, electrical, and cooling systems. This means that your phone system can almost never go offline.

Check our network page for more information about our cloud network, coverage and number availability.

Get a FREE phone system evaluation

Introducing the Intulse VoIP Software Dashboard

The Intulse Dashboard puts your business communications at your fingertips. Every customer gets access to our unique dashboard software so that you can engage directly with our cloud-based phone system. All features of our dashboard are available for desktop, tablets, and smartphones (iOS & Android apps).

The Dashboard gives you a huge array of business communications tools, and empowers you to quickly and easily do your job.

Intulse Dashboard Features

  • Virtual phone for making calls.
  • Record and monitor calls right from your computer.
  • Transfer Click on your current call, and choose its new destination. Click, Click, done.
  • Text
  • Faxing.
  • Voicemail. Our visual voicemail interface makes listening, saving, forwarding, or deleting just a mouse click away.
  • Virtual conference rooms and conference call management. Setting up a virtual conference room is simple. Joining one is too.
  • Customizable “My Phone”
  • Internal contact overview. Easily see everyone in your organization in a clear, intuitive interface. See who is currently on hold in your entire organization and retrieve calls as necessary.

 

Connect with coworkers, leads, and clients at your desk, working from home, or on the road.

A Softphone App That Doesn’t Suck

Unlike most other VoIP service providers, you don’t need 2+ mobile apps to do your job. With Intulse, everything is done in 1 software app that we call the Intulse Dashboard App. Inside of that App we have our Virtual Phone.

Companies have switched to Intulse solely because of the improved performance of our mobile app. For example, many other iPhone VoIP apps are reliant upon Apple’s restrictions, which can result in missed calls due to phone screen locks or latent app performance. With the Intulse Virtual Phone, that’s not the case.

Give your organization unprecedented, easy control over your phone system in real-time with our unique app for iPhone, Android, and Chrome Browser.

Our cloud-based phone system is capable of connecting with many popular CRM packages, which can have a huge impact on how you do business. We’re always adding new CRM integrations.

  • AgencyBloc
  • Church Community Builder
  • Eagle Business Management Software
  • Elexio ChMS
  • Goldmine
  • HubSpot

Why CRM Integration?

The Intulse Software Dashboard will automatically list a caller’s phone number and publicly listed Caller ID name. However, if you use our CRM integration service, you can see and do so much more.

This is the perfect solution for businesses where your time, even while on the phone, is billable or you are simply seeking additional efficiencies.

Professional Voice Recording

Using a professional voice actor for your phone system greetings and messages is an inexpensive yet distinctive way to impress anyone calling your organization. If you’re at all interested or maybe just curious about using a voice actor then we encourage you to browse some sample recordings and pick out a voice actor you think would represent your business well!

The Power of a Feature-Rich System

As a cloud-based VoIP solution, Intulse empowers mobility by eliminating location-specific hardware and connections. We drive your organization’s efficiency & productivity with CRM integration and our Software Dashboard

that puts business intelligence at your fingertips.


Customer connections are increased by the strategic use of auto attendants and IVRs facilitating your prospects’ and customers’ ability to connect with the right person, right away, every time.

Imagine the freedom you will enjoy with an Intulse cloud-based VoIP solution that we customize by carefully selecting and combining the features and tools we offer to create the perfect caller experience for your organization to thrive in today’s fast paced and mobile world!

Frequently Asked Questions

Here’s a list of features that every Intulse client gets:
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • IVR Menus
  • Conference Calling
  • Simple Call Transfers
  • Company Directory
  • Call Recording
  • Unlimited Extensions
  • Customized Greetings
  • Multi-Way Calling
  • Presence Monitoring
  • Voicemail
  • Voicemail to Email
  • Call Queues
  • Caller ID
  • Custom Hold Music
  • Dial by Extension
  • Dial by Name
  • Direct Inward Dialing
  • Ring Groups
  • Do Not Disturb
  • E911
  • Find Me/Follow Me
  • Call forwarding
  • Missed Call Indicator
  • Number Porting
  • Faxing
  • …see more.
  • Toll-free service
  • CRM integrations with Salesforce, HubSpot, Redtail, Wealthbox, AgencyBloc, RockRMS, Insightly, SuiteCRM, Zapier, and more.
  • FaxPro solution (enhanced faxing capabilities for the price of standard from the other guys )
  • Advanced Call Center Features (basic call center features are included in Standard Features)
  • Geographically-diverse redundancy (for improved reliability)
  • Custom reports
  • Professional voice recording

Intulse integrates with many CRMs, including HubSpot, Salesforce, Redtail, SuiteCRM, Wealthbox, AgencyBloc, Insightly, RockRMS, Zapier, and more. If you’re using a different CRM, we’d love to build the integration for free (see details).

Get a FREE phone system evaluation